At Ivanova Home, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully.
1. Order Processing
All orders are processed within 1–3 business days after confirmation.
Since we operate on cash on delivery, your order will be confirmed once it is placed on our website.
2. Shipping Methods and Delivery Times
Ivanova Home delivers worldwide.
Estimated delivery times may vary depending on your location:
Local deliveries: 3–7 business days
International deliveries: 7–21 business days
Delivery times are estimates and may be affected by customs, holidays, or unforeseen delays.
3. Shipping Charges
Shipping costs are calculated at checkout based on destination and order size.
Any additional customs duties or taxes are the responsibility of the customer for international deliveries.
4. Order Tracking
You will receive updates on your order status via email or phone.
Once your order is shipped, tracking information will be provided where available.
5. Delivery Issues
Ensure that the shipping address provided is accurate and complete.
Ivanova Home is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If your package is lost or damaged during transit, please contact [email protected] immediately.
6. Contact Us
For any questions or concerns regarding shipping, please reach out to us at [email protected]